Context PR

Without a centralised system, tracking the time spent on work for each client was difficult to measure accurately, and as a consequence, work done was not always making it through to the invoice process.  On top of that, invoices were being created manually and there was no accessible history of past invoicing, making analysis of past work a time consuming endeavour.  The management at Context needed a system to track what team members were working on to make sure all work was invoiced properly and that excess work was not being carried out.

Web Enable IT implemented a sophisticated yet straight forward job costing system to give control back to the management at Context and make their team more efficient.  The owner of the business especially enjoys being able to track progress and look through recent invoicing when he is at home.

Context PR webite: www.contextpr.co.uk

UPS Warehouse

In an environment with a high through put of stock and a broad and ever-changing inventory, UPS Warehouse found themselves often quoting too cheaply - and losing revenue - because there was not an accessible history of previous sales.  With a high volume of incoming calls, it was a priority that any system worked the way they worked, to ensure time spent entering information into the system was minimal.

Web Enable IT provided a system with an interface minimized to cover only was needed, yet store enough information to be able to be interrogated intelligently.

UPS Warehouse website: www.ups-warehouse.co.uk

SolarVenti

One of our first customers, and a pioneer of Emanate5, SolarVenti were in need of a CRM system.  The company staff were spread across the North West of the UK, but all information was kept on a single laptop in a legacy CRM tool.  The sales process was opaque to the management team, and staff in different locations were unable to coordinate their conversations with prospective buyers.  SolarVenti needed to get control of the sales process and increase the conversion rate of incoming enquiries to orders.

Web Enable IT provided a CRM system for tracking incoming enquiries from first contact through to final order, and imported the data from the legacy CRM tool.  The new system provided a platform for more than just enquiry and order tracking.  By providing local area visibility, the system now allows engineers doing installations to also visit nearby existing and prospective customers.

SolarVenti website: www.solarventi.co.uk